SVC.001 · CRM
CRM · Salesforce · HubSpot · Pipedrive
Automatic contact enrichment, lead scoring, personalised follow-up drafting, and customer-history summaries before a sales call.
SCORINGENRICHMENTFOLLOW-UPS
AI in the enterprise — CRM, ERP and internal tool integrations
Plug AI into your existing stack without rewriting anything. Salesforce, HubSpot, SAP, Sage, Pipedrive, in-house apps — we wire artificial intelligence into the systems where your data already lives.
01 · Typical use casesFour families of connectors.
Four families of connectors.
A single architecture.
Bringing AI into the enterprise doesn't mean replacing your systems — it means making them smarter. We build the bridges between your existing tools and LLM capabilities: data enrichment, workflow automation, contextual content generation, real-time analytics.
Every integration starts with an audit of your available APIs and connectors. We identify high-value flows and ship stable, documented and maintainable connectors — not throwaway scripts.
SVC.002 · ERP
ERP · SAP · Sage · Odoo · Dynamics
Extraction and interpretation of financial data, narrative report generation, accounting anomaly detection and cross-module summaries.
EXTRACTIONANOMALIESREPORTS
SVC.003 · TICKETING
Ticketing · Jira · Zendesk · Freshdesk
Automatic classification, resolution suggestions, smart escalation and first-line reply drafts ready for human approval.
TRIAGEESCALATIONREPLIES
SVC.004 · E-COMMERCE
E-commerce · Shopify · WooCommerce · Prestashop
SEO-optimised or fully generated product descriptions, personalised recommendations, customer review analysis and trend alerts.
SEORECOREVIEWS
02 · Our approachAudit, diagram, versioned delivery.
Audit, diagram, versioned delivery.
API-first, monitored, documented.
After auditing the systems in place, we deliver an integration architecture diagram validated with your IT team. Development follows an API-first approach: every connector is versioned and tested. Structured logs trace every LLM call — cost, latency, quality — so you keep control in production.
Step 01
API audit
Inventory of endpoints, webhooks, permissions and quotas. For tools without an API we evaluate the options: direct database access, building an API layer, or RPA.
Step 02
Architecture diagram
Flow diagram validated with your IT team. Integration points, secret management and enterprise-grade security architecture.
Step 03
API-first & logs
Versioned, tested, documented connectors. Structured logs on every LLM call — cost, latency, quality — observable end-to-end.
03 · Connectors & platformsOur maintained connectors
Our maintained connectors
for the Swiss market.
// CRM & sales
01
Enterprise CRM
Salesforce
Contact enrichment, lead scoring, history summaries ahead of every call.
02
CRM & marketing
HubSpot
Enriched workflows, sequence drafting, automatic qualification.
03
Sales pipeline
Pipedrive
Stalled-opportunity detection, contextual follow-ups, forecasting.
// ERP & support
04
ERP & operations
SAP · Sage · Odoo · Dynamics
Financial data extraction, narrative reports, anomaly detection.
05
Support & ticketing
Zendesk · Freshdesk · Jira
Classification, resolution suggestions, smart escalation, draft replies.
For in-house apps or legacy systems without an API, we evaluate the options: direct database extraction, building an API layer, or RPA as a last resort. For SMEs without a dedicated IT department, we also cover post-deployment support.
04 · FAQ
Frequently asked questions.
05 · Go further
Related services.
- AI AutomationLLM-powered automation: document processing, emails, reports, business workflows.
- Sovereign AIYour data stays in Switzerland. Your models run at your place. Open-weights LLM, on-premise GPU, nLPD compliance.
- Consulting & auditAudit, strategy, model selection, nLPD compliance — a clear direction for your AI initiatives.
Reply within 24 business hoursGot a use case in mind?
Got a use case in mind?
Let's talk.
Costed audit, measurable prototype, sovereign deployment. No sales middleman — you speak directly to a member of the technical team.
For companies based in Lausanne (Vaud), Geneva, Neuchâtel, Fribourg, Jura and Valais. Learn more about our AI agency.